UPDATE! 2nd Visit This is my second new truck that I have purchased from this dealership, and I must say this experience was just as amazing as the first. Kiefer Buggle was attentive and more than willing to answer all of my questions regarding the Sierra 1500 I was interested in and James Way in finance moved mountains to ensure I was comfortable with my payment and interest rate. Kiefer kept me apprised of everything that I needed to do in order to facilitate the sale and also took his time showing me ALL of the many features my truck comes ...
Our GMC experience left us completely satisfied! Theone “T” made sure we were taken care every step of the way!
My husband just bought a new truck. Our salesman was Timothy Breen. His knowledge and salesmanship was top notch. You will not be disappointed if you ask for Tim.
Was very professional. I can't remember the guys name but he was very nice and helpful.
Fantastic buying experience with Tony Sundling. I looked all over for a new Yukon and was happy that I chose Hilton Head Buick GMC. I have had not so great buying experiences in the past with other dealers, but was thrilled to learn that there is a dealership right in my backyard that I can establish a long-term relationship with. The dealership was completely honest, fair, and worked with me to get my payments where they needed to be. I can't wait to get the 2022 AT4 1500 from you guys!
Absolutely wonderful experience purchasing my new Cadillac XT5. My sales consultant Keifer worked with me for a couple of months to find the perfect car and consistently kept me in the loop with new vehicles. Extremely knowledgeable and made the process smooth and easy.
Julie does a great job keeping me informed on all aspects of my repairs. Sincerely, Dennis McCormac
Best experience I’ve had at a dealership! Thanks for all the help with ordering my Truck! This dealership really listens to your wants in a vehicle. Thanks again Dave!
Knowledgeable and friendly. Knew the product. Easy to reach when I needed questions answered.
I had seen a Cadillac XT4 on Facebook marketplace from Hilton Head Cadillac and my wife and made an appointment to come by for a test drive. Tony showed us the car I had seen online, but pointed out an even better version of the same model. After we test drove it, he showed us a beautiful XT5 which we also drove and decided to purchase. We've had the car for about a week now. The car is so elegant and handles beautifully. Tony was so easy to work with. Thank you again for your help.
Excellent thanks for a wonderful experience
T. Groover is a great sales professional. This is the second car we have purchased from him this year. We buy used cars and had to replace one that had been in a accident. It’s been a long week, but we left happy and with a great car in our budget. T. spent a lot of time with us and we drove 5 different cars before making up our minds. Buying cars is kinda rough these days especially when it was unplanned but T and the people at HH Cadillac came through . Thanks
David Priester kindly greeted and welcomed us to the dealership as we walked in the doors. We weren’t sure exactly what we wanted, but one requirement was my 6’7” fiancé had to fit/feel comfortable at the wheel. And we wanted some good space in the vehicle. David listened to our wants/needs and suggested 2 vehicles to start with. The first wasn’t a match. The second was. We took it for a test drive and were sold. David made the process so simple, easy, and efficient and took care of all of our needs and questions. He was very ...
I enjoyed my experience with this dealership. Courteous, friendly and professional staff. Highly recommended!
I arrived in HH at 630 on Friday evening with a flat tire. They put air in it and scheduled for me to come back the next morning for a repair. They were quick, friendly and compassionate about my situation.
Great service with friendly staff.
I have always received excellent service from Hilton Head automotive. Both my cadillac and GMC Sonoma were purchased from this dealership. I am retired and both vehicles have very low milage but they keep them up to perfect condition..
I can't sing the praises of Hilton Head GMC any louder and, especially the praises of service advisor, Bryan Angel. Bryan did what no other company could do for us and that was get us out the door by 2 p.m. to meet and catch a boat to Daufuskie Island, SC We are not locals. My husband and I drove our 2011 Cadillac CTS from South Florida to vacation on Daufuskie, Island SC. We arrived a day early to have plenty of time to grocery shop, before catching the ferry to the island. Plus, a low-air, tire fault light kept ...
Tony and the staff here were wonderful to work with! Quick, easy and very fair dealer.
Tony made this process pain free , it was a pleasure doing business with him , your company is lucky to have an employee like Tony, honest since and pleasant, thank you great job
It was a pleasure working with Tony Sundling. We needed a Small dependable SUV and Tony was able to to guide us in the right direction in a quick efficient manner.
I spoke with James Way, the Sales Manager, last week about the truck I wanted to purchase. He actually called me to follow up on an earlier inquiry. The truck was not available. This week, David Priester, my salesman, called me to let me know that a truck was now available and that I could purchase it. Three hours later, it was mine. Very simple process. Great dealership. Friendly people. No games. Fair price.
Very satisfied with the professional service we received. Our Sales Consultant Tim Breen spoke to us about the various featuresof the cadillac we purchased as well as the financing options. Low key courteous manner. The facility was clean and after we finished our purchase we were given a tour of the various services offered by the dealership.
Always Great Service!!
Great people I just moved here from South Florida, your service guy Joe was very welcoming . Joe gave me a tour of the facility and was in constant communication with me during my wait time. He made sure I knew the status of my service and that I had everything I needed while I was waiting for my vehicle
So happy with my new Terrain! David Prince is an honest salesman. He went above and beyond to make sure I was happy with my purchase. Great experience!
I was very pleased with Mr Tim He was extremely helpful in all my needs thank you
Made a single phone call and within an hour I had a deal struck from almost 2 hours away. Made the drive and left in my new to me 2020 Ford Raptor. Other than some minor hiccups with issues due to the previous owner (not the dealers fault) the experience was great. Vanessa and Trey were fantastic and actually seemed to value my business. Which in my experience is a rare thing to find at a car dealership. Wouldn’t hesitate to refer anyone here for a new or preowned vehicle. Thanks again!
Tim had me rolling in no time!
As always Julie and Keith extremely professional and listen to any and all issues!
Had a great experience with Tim, he always answered his phone, get a good job emailing and texting updates. He was patient as I was shopping and comparing features, never pushy. His calm and patient demeanor made my experience so pleasant.
Work was completed as promised with no issues.
David Prince was excellent to deal with. I have purchased hundred of vehicles over the years and Hilton Head BuickGMC Cadillac was fast, accurate, and with high integrity. I will be purchasing vehicles from Hilton Head Buick GMC Cadillac in the future.
Everything was handled in a timely matter while managing to remain professional throughout the process. Everyone I dealt with was very friendly and knowledgeable. Of the 3 dealerships that I have purchased from, Hilton Head Buick GMC was the best overall experience!
Great experience. Honest and quick . Keifer is the man!
This is a beautiful facility and the most beautiful thing of all is not part of the building, but a person. James Way, one of the managers, is a Southern gentleman, a sportsman, the pride of Hilton Head BGC, and one hell of a model American.
I had the pleasure to work with Vanessa as she helped me pick out my new GMC Terrain. Very knowledgeable of the vehicle and made it such an easy and painless process!! Thank you so much!!
Professional and no pressure very timely and friendly would recommend others to David
GREAT customer service. They do what they say they will do. Highly recommend!!
James has been extremely helpful!! In a situation where most dealerships would not care, he has stepped up and advocated for me!! I can’t say enough about his service, responsiveness and proactive approach. Thank you! Thank you!! I would definitely buy a car from James again!
My experience at Hilton Head Cadillac was exceptional. I drove from Atlanta to find the perfect Cadillac XT5. Vanessa was very helpful. She listened to my interest and concerns and was not pushy. She told me to text her when I made it home so she new I was ok. I did and surprisingly she replied at 1am! Love my new ride! Thank you
Vanessa was awesome. My wife and I came to buy my parents an XT6 for their anniversary. We went to several dealerships in Savannah but no-one was as helpful and knowledgeable as Vanessa. She did not try to rush us and explained the vehicle well. My parents love their new vehicle! Thanks Vanessa!
Rolled in Wednesday morning with a very low pressure tire (nail in tire). Car (GMC Terrain Denali) was packed to the hilt and traveling with two dogs- the whole GMC Service team and others of the dealership who stopped to say hi to us and the dogs were fantastic. Fixed tire and got us back on the road!
Keifer was awesome from start to finish. He talked to us on the phone. Greeted us when we came in and made us feel at home. The transaction felt more like a family reunion! Thanks for everything Keifer!!!
Very efficient, nice people !
The Service Advisor, Bryan Angel, was very courteous, professional and knowledgeable. I was very pleased with his explanation of the issue with my car and satisfied with their ultimate solution. I would not hesitate to return to Hilton Head GMC for service in the future.
David took absolute great care of me. He greeted me at the door, figured out what I was looking for, explained all of the features and options for my new Terrain and helped walk me through the buying process while getting me into the financing range I was looking for.
Tim was the best with us! Super patient, understanding, and so “not pushy” as we navigated through three different brands and 4 different models of cars!! I would take the drive to go back to purchase out next vehicle any time from Tim at Hilton Head Buick GMC Cadillac!
Highly recommend Hilton Head Buick GMC Cadillac. Mr. David was a the BEST during the purchase of my new GMC Yukon XL Denali! I absolutely love it! I will for sure be back for my next purchase in a couple years! Go see Mr. David for your next vehicle purchase! I promise you won’t regret it!
Had been searching for some time given the lack of inventory. Car was what I was looking for, price was extremely fair. Integrity was the culture of my transaction, and the dealership. Thank you Tony.
Bryan and Joe did an excellent job! Thanks!
Jeff was terrific as usual - the Best!
They did a great job!
We had a wonderful experience at Hilton Head Buick GMC Cadillac. David did a great job. He made us feel welcomed and made the whole process super easy. Really satisfied with our truck. This is the second vehicle we purchase from this dealership and it probably won’t be the last.
Thanks Dave for all your assistance with buying my new Yukon Denali. It was a very smooth and painless procedure. Thanks again
Thank you to Keifer and James for all your help. Great place and great experience.
Purchased my second car from Hilton Head Buick Cadillac GMAC Tony was our sales consultant on both cars and could not be more happy with his assistance in making the transactions as easy as possible Would recommend dealership and Tony without hesitation
Absolutely enjoy the new vehicle. Kiefer at Hilton Head Buick GMC Cadillac was an outstanding representative of everything a sales associate should be. He jumped through hoops for us, and we gave him obstacles to overcome, and made every aspect of the buying experience a pleasurable one. If you're in the Market, go ask for Kiefer, you won't be disappointed.
Great experience. Easy transaction. T was great. He represents your brand and dealership well.
The entire sales team was friendly and very helpful! I have purchased a number of cars and this by far was the BEST car purchasing experience I have EVER had. Thank you so much for your kindness and attention to detail. We appreciate you all and are enjoying our new Cadillac.
It was a very enjoyable purchase, thanks to Mr. Tim Breen
the, best,I, have, ever, dealt, with,
Awesome customer service David was the man bought a 3500 Denali and everything went smooth.
Great experience from start to finish. No hassles and employees are very helpful.
Joe is great. Very courteous and professional.
Service team was nice and courteous. Highly recommend
Quick and easy, thank you.
The people who worked in the Service Department were so very friendly and ready to take care of my car.
My salesman was Dave Prince. I was given great customer service with straight forward advice on trucks that made sense for me. I did however have to go back after purchasing my brand new SLT Sierra to have the leftover protective film removed off of my chrome. I understand things like this get missed on occasion. It was not the end of the world and it comes off simply with goo gone or nail polish remover but the detailing manager Mike was able to remove this in no time. I recommend anyone that plans on doing it themselves to tape ...
Tony was awesome!!! Thanks for all your help and making the extra effort to personally drive my vehicle all the way to Guyton for me!!!!! Definitely will purchase from you guys again!!!!
We was having trouble with our battery going dead, took it in and they checked it and replaced the battery within 30 minutes.
Charles and David were s pleasure to work with! They made this the easiest car buying experience I’ve had. Highly recommend!
David was one of the most competent sales people I have ever worked with. His knowledge of the vehicle and explanation of the features was outstanding. I never felt pressured. It was well worth the drive to deal with such a remarkable group.
Been in and around the car business my whole life . They made the process of buying a new Yukon so easy.. customer for life !! Thank you
Great,Julie found the problem.
All in all - a good experience. Waiting area is very comfortable. Have had a slight issue with the Service Department returning calls. Other than that - all good.
Excellent service from beginning to end would highly recommend to friends and family.
The staff at this dealership are friendly, knowledgeable and professional.They always get to the bottom of the problems with my car and I feel confident that my car will drive safely and comfortably when I get it back. I drive from my home in NC to have my car serviced at this dealership.
Awesome experience!!!! Thanks Tony!!!
Kiefer was great.
Serice Advisor Julie Kohar continues to be a valuable asset to the dealership with her care and attention to the details to provide a quality service and overall great experience to us. The serivice center as a whol;e, continues to hit the mark in excellent serivice.
I absolutely felt at ease and felt welcomed while shopping at this dealership. Tim Breen helped me out as soon as he saw me he came to ask what I was interested in and I had my mind set on a Cadillac XT5. He immediately said let me see what I can do for you to get you into your car. He was efficient, courteous and knowledgeable. He made sure I was informed of everything about getting the right price for the car I wanted. Everyone there including the customers were very friendly and helpful. I would come back to ...
It was a very quick transaction and Tim helped me out with a few things I left in the trade-in.
I have been looking for my “retirement” car for two years and Tim asked what could he do differently to convince me to buy this 2019 Acadia Denali (I loved that 😁). We test drove the car and loved it! Even with the paperwork of purchasing a car Tim made the process painless and enjoyable! We were in and out in less than 1 1/2 hours! Tim is a very pleasant, courteous, kind, easy to talk to and nopressure kind of salesman and that is what made the difference! He delivered everything in him and the car all in one! I cannot thank Tim ...
David and the whole team were excellent to work with, highly recommend this dealership for their helpful, no pressure sales of great products.
Mike was very friendly, personable and knowledgeable. I felt confident that my service appointment would be completed without issue. Times are changing! (Update 12/4/21) Price for oil change is now outrageous! Price increased from $57 one year ago, to $92 last week. A retired person on a fixed income can’t afford a 50% price increase. I will have to find a more reasonably priced alternative, that is not focused on upselling me to buy $10 cabin filters and $10 air filters for $65 each!
An incredibly wonderful & fast experience! David was informative & his time and attention to detail showing me all the features of the car & answering questions along with the speed of the paperwork was impeccable!
Had a great experience. Go see Jim Thompson he is awesome!
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